FAQ

Vet Clinic In Greensboro, NC

Questions for your local vet.

Take a look at the following section to learn more about our practice. If you have any further questions, don’t hesitate to speak with one of our knowledgeable representatives. We’re standing by to take your call!

Q: Where would I go for emergency care?
A: If your animal experiences an emergency after our normal hours of operation, you may contact any of the following locations for relief:

Carolina Veterinary Specialists
501 Nicholas Rd
Greensboro, North Carolina
336-632-0605

Happy Tails Emergency Clinic
2936 Battleground Ave
Greensboro, North Carolina
336-288-2688

Q: Do you take appointments?
A: Yes. We take appointments and drop-offs.

Q: What is drop-off service?
A: A drop-off service allows pet owners with conflicting daytime schedules to leave their pets in the morning or at lunchtime for veterinary services, grooming services and day boarding services. Afternoon discharge appointments are then scheduled to discuss medical needs and therapy. Groomed and day boarding animals are released in the afternoon before closing. This service is especially important for owners who need to be at a previously scheduled appointment or job, and they awaken in the morning to discover their pet has become ill. Leaving a pet for daytime observation and medical care provides peace of mind for pet parents who are unable to stay home with their ailing animal.

Q: Are house calls available?
A: Yes. Our veterinarians make house calls within a five-mile radius of University Animal Hospital of Greensboro LLC which covers most of Greensboro. House calls are set up by appointment. This service is especially useful for multi-pet households.

Q: Do you treat exotic animals?
A: Yes. Avian, including poultry, and pocket pet care is available; however, referrals to a specialist may be necessary depending on the condition of the animal. Reptiles are referred to a specialist.

Q: When is chiropractic care provided?
A: Veterinary chiropractic care is provided by our board-certified veterinary chiropractor, Dr. Mary Beth Downs, every other Wednesday from 9:30 a.m. until 11:30 a.m.

Q: When is shock wave therapy provided?
A: Extracorporeal shock wave therapy (for treatment of osteoarthritis, hip and shoulder dysplasia, tendonitis and degenerative spinal spondylosis) is provided as prearranged.

Q: What types of payments do you accept?
A: Cash, Checks which are T-Tech approved, Care Credit, Debits, MasterCard, Visa, & Discover.

The Fourth of July has come and gone, but summer thunder storms followed by the onset of hurricane season can still strike fear in the hearts of your pets. Early intervention of fearful behaviors are the key to helping your pet have a well-adjusted, happy life.

Q: What are some of the early signs of anxiety in pets?
A: Some pets display very subtle signs like dilated pupils, changes in facial expressions, increased panting, pacing, shivering, or clingy behaviors. Excessive anxiety frequently manifests itself by more dangerous destructive behaviors, escape behaviors, or fear based aggression.

Q: Why does my dog hide in the shower whenever there is a thunderstorm?
A: This is an example of escape or hiding behavior. Hiding in the bathroom, closet or under the bed helps dampen the sound, barometric pressure changes and visual effects of the thunder and lightning by recreating a cave-like environment. Take this instinctive behavior and redirect it with positive reinforcement during good weather. Use calming beneficial pheromones and lavender to scent your pet’s bed. Give all treats there, and reinforce this safe zone with a lot of petting and social interaction. Start calming supplements such as Composure-pro or Solliquin well before the storms are predicted to start. Make this your pet’s Zen Pen. Find calming music that blocks out the sound of heavy rain and thunder. Use a swaddling Thunder shirt or tight, heavy tee shirt that can duplicate hugging. Once your pet is consistently relaxed in their Zen Pen, follow through with all of the learned relaxation techniques during storm events if you have a puppy, start him/her off on the right paw by making storm time synonymous with play and treat time.

Q: My dog is so afraid of thunderstorms that she will break through a window and run away. What can I do?
A: This behavior is extremely dangerous and your pet needs medical intervention with anti-anxiety medications such as benzodiazepine derivatives or Gabapentin. Many patients are responding to a new anti-anxiety medication called Sileo that is applied to the gum line and is quickly absorbed directly into the bloodstream. It is designed specifically for the treatment of noise phobias, but is contraindicated in dogs with heart, lung, liver or kidney disease. The dosing syringe can be little tricky to use and can cause a drug overdose if it is not used correctly. Careful use and application of Sileo can help your pet ride out the storm fear free.

Q: Can my dog stay on medication all the time? He is afraid of every loud noise, even the TV.
A: Some dogs do need medication all of the time, but it works better in combination with a pheromone collar, a Thunder shirt and basic training. Diets containing calming supplements can also reduce the need for constant anti-anxiety medication. Obedience training helps a dog learn self-confidence because they know what is expected of them. The training can then be used to help them desensitize to fearful triggers. Positive reinforcement with treats or toys should always be part of your pet’s therapy. In some cases of extreme global or pan phobias, a board certified veterinary behavior consultant may be required to help these extremely fearful pets.
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